/100 Your Exam Time is Starting Now.. Answers Submitted IPM T 2 M1 The number of attempts remaining is 2 1 / 100 In both the weak and strong matrix organizational structures, the primary condition leading to conflict is— Communication barriers Conflicting interests Need for consensus Ambiguous jurisdictions 2 / 100 Analyzing stakeholders is a part of the identify stakeholders process. Common approaches for analyzing stakeholders in a qualitative manner includes all the following two-axis grids, EXCEPT— Comparing power and influence Comparing power and interest Comparing influence and location Comparing influence and impact 3 / 100 Which data collection tool is best for capturing in-depth opinions? Questionnaire Excel Sheet Focus Group Discussion Scorecard 4 / 100 What is the primary purpose of a Logical Framework (Logframe)? To plan project staffing To outline project costs To summarize project objectives, indicators, and assumptions To list donor requirements 5 / 100 Which of the following is found at the lowest level of the Logframe objective hierarchy? Goal Strategic Objective Intermediate Result Activity 6 / 100 As you work with your team to prepare your stakeholder management plan, you decided to develop a stakeholder engagement chart. You set it up so you could— a. Show the phase of your project of interest to identified stakeholders b. Show gaps between current and desired levels of engagement c. Determine which stakeholders you and your team felt were critical to project success but did not know about it d. Determine when to involve key stakeholders in your project 7 / 100 Stakeholder engagement involves a number of critical activities. An example is— Ensuring goals are met through negotiation and communications Developing management strategies to engage them during the project’s life cycle Adjusting strategies and plans to engage stakeholders effectively Identifying the scope and impact of changes to project stakeholders 8 / 100 You realize that leadership without management or management without leadership probably will produce poor project results. Which one of the following key responsibilities best represents project leadership? Developing a vision and strategy, and motivating people to achieve them Getting things done through other people Using charismatic power to motivate others even if they do not like the work Using all types of power, as appropriate, as motivational tools 9 / 100 Stakeholders often have issues, and you have asked each of your team members to document them. At each team meeting, you and your team discuss them and determine appropriate responses. You have a project issue log, which is— Part of the project’s lessons learned Added to the stakeholder register to show which stake- holder raised it An output from the manage stakeholder engagement process An output from the control stakeholder engagement process 10 / 100 Your organization is characterized by hierarchical organi- zational structures with rigid rules and policies and strict supervisory controls. Individual team members are not expected to engage in problem solving or use creative approaches to plan and execute work; management does that. Your organization is characterized by which one of the following theories? Ouchi’s Theory McGregor’s Theory X Maslow’s self-esteem level Vroom’s Expectancy Theory 11 / 100 As you work on your project to update its software train- ing classes to focus on an agile approach, you have a number of key stakeholders. As many students and their managers are requesting these classes, your CEO has taken a special interest in your project and has asked you to accelerate your schedule to complete it in two months rather than in your planned six months but still have quality offerings. This means as you work to monitor overall project stakeholder relationships, you should— Provide notifications to stakeholders about status regularly Ask your stakeholders for regular feedback as you work on your project Provide presentations to each stakeholder group Determine how changes will be monitored and controlled 12 / 100 Indicator baselines should be established: After implementation Before data collection After midline review After project ends 13 / 100 Which tool outlines activities, data sources, and responsibilities? PMP (Performance Management Plan) SWOT Analysis Logframe Community Scorecard 14 / 100 Assume you are actively working, along with your team, to manage stakeholder engagement on your project to develop a new drug to prevent any retina problems of any type. You know you must manage their engagement throughout the project life cycle. This means some organizational process assets will need updating including— Informal and formal project reports The stakeholder register The stakeholder management plan Work performance information 15 / 100 Your company decided to award a contract for project management services on a pharmaceutical research project. Because your company is new to project manage- ment and does not understand the full scope of services that may be needed under the contract, it is most appro- priate to award a— Firm-fixed-price contract Fixed-price-incentive contract Cost-plus-a-percentage-of-cost contract Time-and-materials contract 16 / 100 Which term describes those costs in a contract that are associated with two or more projects but are not traceable to either of them individually? Variable Direct Indirect Semivariable 17 / 100 A risk response strategy that can be used for both threats and opportunities is— Share Avoid Accept Transfer 18 / 100 The issue log is useful in control communications because it— Provides what has happened and is a platform for sub- sequent communications Includes the project’s risk register Organizes and summarizes information gathered Serves as an information management system for communications management 19 / 100 When a seller breaches a contract, the buyer cannot receive— Compensatory damages Punitive damages Liquidated damages Consequential damages 20 / 100 Which term describes contract costs that are traceable to or caused by a specific project work effort? Variable Fixed Indirect Direct 21 / 100 You are managing the construction of a highly sophisticated data center in Port Moresby, Papua, New Guinea. Although this location offers significant economic advantages, the threat of typhoons has caused you to create a backup plan to operate in Manila in case the center is flooded. This plan is an example of what type of risk response? Passive avoidance Mitigation Active acceptance Deflection 22 / 100 Having worked previously on projects as a team member, you are pleased to now be the project manager to develop a new process to ensure that software projects in your IT Department are considered a success and are not late or over budget. However, many of your team members are new to the organization. As you work to establish a high-performing team, you realize the importance of— Mentoring Coaching Moving quickly through the forming and storming stages Safeguarding information 23 / 100 The primary result of effective team development is— Improved project performance An effective, smoothly running team An understanding by project team members that the project manager is ultimately responsible for project performance Enhancement of the ability of stakeholders to contribute as individuals and team members 24 / 100 Which type of question provides predefined response options? Open-ended Leading Closed-ended Hypothetical 25 / 100 The most common communication problem that occurs during negotiation is that— Each side may misinterpret what the other side has said Each side may give up on the other side One side may try to confuse the other side One side may be too busy thinking about what to say next to hear what is being said 26 / 100 What does MEAL stand for? Monitoring, Evaluation, Application, Learning Management, Evaluation, Accountability, Learning Monitoring, Evaluation, Accountability, Learning Measurement, Evaluation, Adaptation, Learning 27 / 100 You are responsible for a project in your organization that has multiple internal customers. Because many people in your organization are interested in this project, you decide to prepare a stakeholder management strategy. Before preparing this strategy, you should— Conduct a stakeholder analysis to assess information needs Determine a production schedule to show when each stakeholder needs each type of information produced Determine the potential impact that each stakeholder may generate Prioritize each stakeholder’s level of interest and influence 28 / 100 The process of conferring with others to come to terms or reach an agreement is called— Win-win Negotiation Getting to “yes” Confrontation 29 / 100 You have been a project manager for seven years. You now are managing the construction of a new facility that must comply with the government’s newly issued environ- mental standards. You want to ensure that your team members are able to select methods to complete various activities on the project without needing to involve you in each situation. As you prepare your human resource management plan, you should document this information in which of the following— Roles and responsibilities section Resource assignment matrix Resource breakdown structure Staffing management plan 30 / 100 The Delphi technique is a particularly useful method for identifying risks to— Present a sequence of decision choices graphically to decision makers Define the probability of occurrence of specific variables Reduce bias in the analysis and keep any one person from having undue influence on the outcome Help take into account the attitude of the decision maker toward risk 31 / 100 Often in working as a project manager, it is easy to over- look key stakeholders. Assume you work for a device manufacturer and are working as the project manager for the next generation valve Your company has been a leader in this market, which means you have a lot of lessons learned available to you. Your project is scheduled to last four years. As a best practice, you should— Work actively with your company’s Knowledge Management Officer Consult regularly with your program manager Work actively with members of your Governance Board Work actively with members of your company’s Portfolio Review Board 32 / 100 Meta-evaluation refers to: Team meetings Reviewing tools only Evaluation of evaluations Report design 33 / 100 Which tool compares actual performance to planned targets? MEAL Calendar Evaluation Matrix Indicator Performance Tracking Table (IPTT) SWOT Analysis 34 / 100 Monitoring mainly provides information about: Long-term impact Project design flaws Real-time progress Community needs assessment 35 / 100 As you prepare your human resource plan, you need to determine the skill and capacity required to complete the activities in the project. This should be documented in the— Roles and responsibilities section Staffing management plan Staff acquisition section Compliance section 36 / 100 Who are primary users of MEAL data? Only donors Data collectors Stakeholders and decision-makers Media houses 37 / 100 You are working on a new project in your organization. You need to decide how best to staff the project and handle all its resource Your first step should be to— Conduct a make-or-buy analysis Conduct a market survey Solicit proposals from sellers using an RFP to deter- mine whether you should outsource the project Review your procurement department’s qualified-seller lists and send an RFP to selected sellers 38 / 100 You realize that on projects, some stakeholders will not be as receptive as others to your project and actually can be negative from the beginning. Assume you have classi- fied your stakeholders on your project designed to ensure students in your city have access to the best educational resources available, whether in class or on line, your stakeholder management plan is a sensitive document. Therefore, you need to— Tell your team to never disclose it to anyone outside the team without consulting you first Involve your team as you develop it but maintain the final copy yourself Review the validity of its underlying assumptions Set up an information distribution system and have each team member sign it for concurrence 39 / 100 The key benefit of the control communications process is to— Sharing best practices with other project teams in the organization with lessons learned Ensuring the information needs of stakeholders are met Ensuring an optimal information flow among communication participants Providing stakeholders with information about resolved issues, approved status, and project status 40 / 100 You are managing a virtual team. The project has been under way for several months, and you believe your team members do not view themselves as a team or a unified group. To help rectify this situation, you should— Ensure that every member of the project team uses e-mail as a form of communication Mandate that the team follow the vision and mission statement of his or her organization Enhance communications planning Provide team members with the latest in communica- tions technology and mandate its use 41 / 100 One purpose of the communications management plan is to provide information about the— Methods that will be used to convey information Methods that will be used for releasing team members from the project when they are no longer needed Project organization and stakeholder responsibility relationships Experience and skill levels of each team member 42 / 100 Most statistical simulations of budgets, schedules, and resource allocations use which one of the following approaches? PERT Decision-tree analysis Present value analysis Monte Carlo analysis 43 / 100 You are a contractor for a state agency. Your company recently completed a water resource management project for the state and received payment on its final invoice today. A procurement audit has been conducted. Formal notification that the contract has been closed should be provided to your company by the— State’s project manager Person responsible for procurement administration Project control officer Project sponsor or owner 44 / 100 Assume you are managing the development of a construction project in your city to replace its five bridges so they are state of the art and meet updated safety standards since they originally were constructed 20 years ago. The design work has been completed, you have awarded subcontracts, and are set to begin construction. Today your legal department told you to stop work as you had not consulted them, and there was a critical standard you overlooked during the design process. This example shows— You need to continually work to engage stakeholders on your project You should use a RACI chart and have one of your team members work with the legal department throughout the project You should provide the legal department with a copy of your stakeholder management plan and ask for their representative to sign it and offer any comments You need to continually identify project stakeholders 45 / 100 Recognizing the importance of preparing a stakeholder management plan, you met with your team to obtain their buy in and to discuss it. You explained the key benefit of plan stakeholder management is to— Determine appropriate strategies for a continual focus on identifying stakeholders throughout the life cycle Provide a clear plan that is actionable to interact with stakeholders to support the project’s interests Develop appropriate management strategies to effectively engage stakeholders Plan a series of meetings to ensure stakeholders remain interested and to address their concerns 46 / 100 As an output of plan communications, it may be necessary to update the project documents, which include the— Stakeholder register Corporate policies, procedures, and processes Knowledge management system Stakeholder management plan 47 / 100 The purpose of a numeric scale in risk management is to— Avoid high-impact risks Assign a relative value to the impact on project objectives if the risk in question occurs Rank order risks in terms of very low, low, moderate, high, and very high Test project assumptions 48 / 100 It is important on all projects to determine when and how human resources will be met. Assume that you are managing a project to assess methods for streamlining the regulatory approval process for new medical devices in your government agency. Because the agency has undergone downsizing during the past three years, sub- ject matter experts are in short supply. You must deter- mine whether the needed subject matter experts can be acquired from inside the agency or whether you must use This information should be documented in the— Make-or-buy decisions in the procurement management plan Contracts management plan Staffing management plan Resource management plan 49 / 100 You plan to award a contract to provide project management training for your company. You decide it is important that any prospective contractor have an association with a major university that awards master’s certificates in project management. This is an example of— Setting up an independent evaluation Preparing requirements for your statement of work Establishing a weighting system Establishing source selection criteria 50 / 100 Statements of organizational policies and philosophies, position descriptions, and constraints are examples of— Formal communication Lateral communication External communication Horizontal communication 51 / 100 A recent earned value analysis shows that your project is 20 percent complete, the CPI is 67, and the SPI is 0.87. In this situation, you should— Perform additional resource planning, add resources, and use overtime as needed to accomplish the same amount of budgeted work Rebaseline the schedule, then use Monte Carlo analysis Conduct a risk response audit to help control risk Forecast potential deviation of the project at completion from cost and schedule targets 52 / 100 The last step in the stakeholder analysis process is to— Determine the organizational culture Assess how stakeholders probably will respond in various situations Determine stakeholder roles, interests, and expectations Evaluate the amount of support each stakeholder could generate 53 / 100 Which is NOT an element of data quality? Validity Timeliness Expense Reliability 54 / 100 You are developing radio frequency (RF) technology that will improve overnight package delivery. You ask each stakeholder to estimate the most optimistic pack- age delivery time using the RF technology, the most pessimistic time, and the most likely time. This shows that for your next step you plan to— Use a beta or triangular probability distribution Conduct a sensitivity analysis Structure a decision analysis as a decision tree Determine the strategy for risk response 55 / 100 A number of items in the stakeholder management plan are similar to those in the communications management plan. An example is— Method for updating and refining the plans as the project progresses and develops Stakeholder communication requirements for the current project phase Information to be distributed to stakeholders including language, format, content, and level of detail Time frame and frequency for the distribution of required information to stakeholders 56 / 100 Which of the following is a ground rule for project team building? Perform frequent performance appraisals Ensure that each team member reports to his or her functional manager in addition to the project manager Start early Try to solve team political problems 57 / 100 Recent data indicate that more than 10,000 airline passengers are injured each year from baggage that falls from overhead bins. You performed a make-or-buy analysis and decided to outsource an improved bin design and manufacture. The project team needs to develop a list of qualified sources. As a general rule, which method would the project team find especially helpful? Advertising Internet Trade catalogs Relevant local associations 58 / 100 What doctrine causes a party to relinquish rights under a contract because it knowingly fails to execute those rights? Assignment of claims Material breach Waiver Warranties 59 / 100 A purchase order is a good example of which form of contracting? Unilateral Bilateral Trilateral Severable 60 / 100 Major difficulties arise when multiple projects need to be managed in the functional organizational structure because of— The level of authority of the project manager Conflicts over the relative priorities of different projects in competition for limited resources c. Project team members who are focused on their func- tional specialty rather than on the project d. The need for the project manager to use interpersonal skills to resolve conflicts informally 61 / 100 You are working on identifying possible risks to your project to develop a nutritional supplement. You want to develop a comprehensive list of risks that can be addressed later through qualitative and quantitative risk analysis. An information gathering technique used to identify risks is— Documentation reviews Probability and impact analysis Checklist analysis Brainstorming 62 / 100 Project managers for international projects should recog- nize key issues in cross-cultural settings and place special emphasis on— Establishing a performance reporting system Using good communication planning Establishing and following a production schedule for information distribution to avoid responding to requests for information between scheduled communications Using translation services for formal, written project reports 63 / 100 As a project manager, you try to use empathic listening skills to help understand another person’s frame of reference. In following this approach, you should— Mimic the content of the message Probe, then evaluate the content Evaluate the content, then advise Rephrase the content and reflect the feeling 64 / 100 Assume your stakeholder management plan has been approved. You now are working with your team to promote stakeholder engagement on your project. You explain in a team meeting its benefit is to— Clarify and resolve identified issues Meet stakeholder needs and expectations Obtain their continued commitment to the project Increase support and minimize resistance 65 / 100 Which of the following is not a core component of MEAL? Monitoring Evaluation Budgeting Accountability 66 / 100 What is the main function of a learning plan in MEAL? Fundraising Project closure Promoting reflection and adaptation Evaluator recruitment 67 / 100 Given that you are neighbors, you and the CEO of your company have established a friendly personal Recently your company appointed you project manager for a new project that is crucial to achieving next year’s financial targets. Which type of power available to project managers might you be able to rely upon? Referent Reward Formal Expert 68 / 100 Each one of the following statements about risk avoidance is true EXCEPT that it— Focuses on changing the project management plan to eliminate entirely the threat Isolates the project’s objectives from the risk’s impact Accepts the consequences of the risk event should it occur Changes the project objective that is in jeopardy 69 / 100 As you prepare to close out contracts on your project, you should review all the following types of documentation EXCEPT the— Contract document for the contract being closed Procurement audit report Invoice and payment records Seller performance reports 70 / 100 Project A is being administered using a matrix form of organization. The project manager reports to a senior vice president who provides visible support to the In this scenario, which of the following statements best describes the relative power of the project manager? The project manager will probably not be challenged by project stakeholders. In this strong matrix, the balance of power is shifted to the functional line managers. In this tight matrix, the balance of power is shifted to the project manager. In this strong matrix, the balance of power is shifted to the project manager. 71 / 100 A project health check identified a risk that your project would not be completed on time. As a result, you are quantifying the project’s risk exposure and determining what cost and schedule contingency reserves might be needed. You performed a schedule risk analysis using Monte Carlo analysis. The basis for your schedule risk analysis is the— WBS Gantt chart Schedule network diagram and duration estimates Probability/impact risk rating matrix 72 / 100 The team you have organized for your new project con- sists of three people who will work full-time and five people who will support the project on a part-time basis. All team members know one another and have worked together in the past. To ensure a successful project start-up, your first step should be to— Meet with each team member individually to discuss assignments Prepare a responsibility assignment matrix and distribute it to each team member Distribute the project plan and WBS to the team Hold a project kickoff meeting 73 / 100 The risk urgency assessment is a tool and technique used for— Plan risk responses Identify risks Perform qualitative risk analysis Perform quantitative risk analysis 74 / 100 As project manager, you plan to conduct a “kickoff” meet- ing at which you will discuss all the following EXCEPT— Establishing working relationships and standard formats for global communication Reviewing project plans Establishing individual and group responsibilities and accountabilities Discussing specific legal issues regarding the contract 75 / 100 You finally have been appointed project manager for a major company project. One of your first activities as project manager will be to create the communica- tions management As you match the stakeholder with the appropriate communication methods for that stakeholder, you could use any one of the following methods EXCEPT— Interactive communications Passive communications Pull communications Push communications 76 / 100 Because you are working under a firm-fixed-price contract, management wants you to submit the final invoice and close out the contract as soon as possible. Before final payment on the contract can be authorized, you must— Prepare a contract completion statement Audit the procurement process Update and archive contract records Settle subcontracts 77 / 100 If a business venture has a 60-percent chance to earn $2 million and a 20-percent chance to lose $1.5 million, what is the expected monetary value of the venture? –$50,000 $300,000 $500,000 $900,000 78 / 100 Having worked as a project manager for nine years, you know how important it is to identify the critical stake- holders so you do not overlook anyone who has a major influence on your project even if you do not ever plan to meet with or talk with this individual. As you work with your team, you explain the key benefit of the identify stakeholder process is that it— Identifies the people, groups, or organizations that could impact or influence project decisions Shows the interdependencies among project stake- holders to enable classification for how best to involve them on your project Identifies the appropriate focus for each stakeholder or a group of stakeholders Shows the potential impact each stakeholder has on project success 79 / 100 The project scope statement should be used in the identify risk process because it— Identifies project assumptions Identifies all the work that must be done and, there- fore, includes all the risks on the project Helps to organize all the work that must be done on the project Contains information on risks from prior projects 80 / 100 Your project team has identified all the risks on the project and has categorized them as high, medium, and low. The “low” risks are placed on which one of the following for monitoring? Threat list Low risk list Watch list Low impact list 81 / 100 Your company CEO just sent you an e-mail asking you to make a presentation on your project, which has been in progress for 18 months, to over 50 identified internal and external stakeholders. You have been conducting such presentations and holding meetings regularly on this important project. You should begin by— Defining the audience Determining the objective Deciding on the general form of the presentation Circulating issues to be discussed 82 / 100 On your project, scope changes, constraints, assumptions, integration and interface requirements, and overlapping roles and responsibilities pose communications The presence of communication barriers is most likely to lead to— Reduced productivity Increased hostility Low morale Increased conflict 83 / 100 The simplest form of quantitative risk analysis and modeling techniques is— Probability analysis Sensitivity analysis Delphi technique Utility theory 84 / 100 Which of the following factors contributes the most to team communication? External feedback Performance appraisals Smoothing over of team conflicts by the project manager Collection 85 / 100 You have been assigned as project manager on what could be a “bet the company” project. You realize that to be successful you need to exercise maximum control over project resources. Which form of project organization should you establish for this project? Strong matrix Projectized cProject coordinator Weak matrix 86 / 100 Sample attributes of a communications management plan include which one of the following? Roles Responsibilities Ethics Authority 87 / 100 As project manager, you have assembled the team to prepare a comprehensive list of project risks. Which one of the following documents would be the most helpful in this process? OBS WBS RBS CBS 88 / 100 Assume you have identified your stakeholders and are preparing your stakeholder management plan. You are fortunate that your team is a collocated team as you are working on an internal project to reorganize your IT Department so it is focused more on its customers. The project sponsor is the Chief Operating Officer, and the IT Department Director was surprised as she thought all was well. However, you notice when planning meet- ings are held, the Chief Financial Officer never attends. You feel since IT affects the entire company, all the senior leaders need some type of involvement. You therefore feel the Chief Financial Officer may be— Resistant Unaware Uninterested Satisfied 89 / 100 All the following elements must be evident in a written contract for it to be legally enforceable EXCEPT— Legal capacity Mutual assent Appropriate form Pricing structure 90 / 100 In some cases, contract termination refers to— Contract closeout by mutual agreement Contract closeout by delivery of goods or services Contract closeout by successful performance Certification of receipt of final payment 91 / 100 What is the primary goal of an impact evaluation? Check weekly progress Understand long-term changes Distribute tools Conduct training 92 / 100 A good data collection tool should be: Long and technical Complicated to discourage errors Clear, concise, and purposeful Coded in software 93 / 100 As project manager, you are primarily responsible for implementing the project management plan by authoriz- ing the execution of project activities. Because you do not work in a projectized organization, you do not have direct access to human resource administrative activities. Therefore you need to— Outsource these functions Prepare a project team charter that is signed off by a member of the human resources department to delineate responsibilities Ensure that your team is sufficiently aware of administrative requirements to ensure compliance Ask the head of human resources to approve your project human resource plan personally 94 / 100 You are managing a project with team members located at customer sites on three different continents. As you plan communications with your stakeholders, you should review— Stakeholder management plan Stakeholder register Communications model Communications channels 95 / 100 As head of the PMO, you will receive performance reports for all major projects. You decided to set a guideline for project managers as performance reporting should— Collect work performance information on the status of deliverables Provide earned value data for project forecasting Provide information at an appropriate level for each audience Focus on cost and schedule variances rather than scope, resources, quality, and risks 96 / 100 The team members on your project have been complain- ing that they do not have any sense of identity as a team because they are located in different areas of the building. To remedy this situation, you developed a project logo and had it printed on T-shirts to promote the project, but this action has not worked. Your next step is to— Initiate a newsletter Create an air of mystery about the project Establish a “team meeting room” Issue guidelines on how team members should interact with other stakeholders 97 / 100 Projects are particularly susceptible to risk because— Murphy’s law states that “if something can go wrong, it will” There is uncertainty in all projects Project management tools are generally unavailable at the project team level There are never enough resources to do the job 98 / 100 What is the main purpose of a questionnaire in MEAL? To promote the project To elicit specific data from respondents To make assumptions To identify staff gaps 99 / 100 Why are assumptions included in a Logframe? To justify project expenses To track team performance To highlight external conditions necessary for success To list baseline data 100 / 100 The salience model is one way to classify stakeholders. In it— Stakeholders’ power, urgency, and legitimacy are used Stakeholders’ level of authority and concern are used Stakeholders’ active involvement and power are used Stakeholders’ influence and ability to effect changes are used 0%